East Sussex Healthcare NHS Trust is one of more than 80 trusts nationwide launching a campaign to remind staff to introduce themselves to patients.
The “Hello, my name is…” campaign was developed by Dr Kate Granger, a terminally ill hospital consultant from Yorkshire, who became frustrated with the number of staff who failed to introduce themselves to her when she was in hospital.
The campaign is simple – reminding staff to go back to the essentials and introduce themselves to patients properly, making a vital human connection, beginning a therapeutic relationship and building trust between patients and healthcare staff.
Alice Webster, director of nursing for the trust, said, “As well as asking staff to tell their patients their names, we’re also reminding them to introduce colleagues who are taking over an individual’s care following a shift change.
“That way, our patients and their families will always know who is looking after them, which in turn will help them to relax and feel safe while in our care.”
The Sussex Partnership Trust, which runs mental health services in Sussex, is also taking part in the campaign.
For more information visit www.hellomynameis.org.uk/home or you can support Dr Granger’s campaign on Twitter by sending her a message at @GrangerKate, including your name and the phrase #hellomynameis.