Eastbourne customers’ bank details on stolen USB stick

Barclays Bank, Terminus Road, Eastbourne.E13054Q SUS-140331-140216001
Barclays Bank, Terminus Road, Eastbourne.E13054Q SUS-140331-140216001

Eastbourne customers’ bank details were on a stolen USB stick, it has been revealed today (Monday, July 20).

Barclays said the data was linked to the Barclays Financial Planning business which stopped running four years ago.

A spokesman for the bank said: “This is not a new theft of data from Barclays. Every indication is that the data here was part of the same theft of data that was reported last year, relating to data stolen in 2008.

“It is simply a separate USB data stick that was not received at that point in time and was recently discovered by the police.

“As with the theft last year, the details on the recently discovered USB data stick belong to a group of customers linked to the Barclays Financial Planning business which ceased operating in 2011.

“The data concerned was from 2008 or earlier.

“We have proactively contacted the affected customers to apologise, as well as to offer them enhanced fraud protection and monitoring. We have also proactively offered customers compensation for the inconvenience this will have no doubt caused them.

“We are asking each customer to call if they feel their individual circumstances warrant different compensation, especially if they believe that they had a fraudulent event at any point since this data was stolen. We have also proactively reviewed all data that we hold to see if we can see any sign of suspicious activity and will continue to do that.

“Protecting our customers’ data is our highest priority, and we take this issue extremely seriously. We took specific action when this theft was first discovered and those are well progressed.

“We continue to co-operate with the relevant authorities on pursuing those responsible for this criminal act.

“We would like to reassure all of our customers that we have taken every practical measure to ensure that personal and financial details remain as safe and secure as possible and we have seen no increase in fraudulent activity in relations to this incident.”