Fraudsters: are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a ‘Telephone Preference Service’ - an enhanced call-barring service, which includes barring international call centres.
The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised.
The fraudsters often target elderly victims. In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.
On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim’s direct debit cancellation request was refused. During 2017, there were 493 Action Fraud Reports relating to this fraud.
Protect yourself: There is only one Telephone Preference Service (TPS). The TPS is the only official UK ‘do-not-call’ register for opting out of live telesales calls. It is FREE to sign-up to the register.
TPS never charge for registration. You can register for this service at http://www.tpsonline.org.uk
You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should
Contact your bank promptly: Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to.
If in doubt, hang up immediately. If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting www.actionfraud.police.uk or by calling 0300 123 2040.
Concert: you have a chance to see and hear Adrian Nation live, in concert, on Saturday April 21 in St Luke’s Parish Centre starting at 7.30 pm (doors open at 6.30 pm).
Tickets are £10 in advance or £12 on the door. Tickets are available from 01323 767020 or 07748 359324