BUCKING the trend in these economic times is a local independent company aptly named JAGtechnic, based in Eastbourne.
Having relocated to Eastbourne in 2011, the company has quite literally grown from strength to strength, attracting local, national and an international customer base including the Jaguar Heritage Trust.
To celebrate their achievements the company will be holding an Open Day on Saturday, September 22.
“The intake of new customers within the last six months alone has been nothing less than unbelievable,” said company owner Paul Chipp-Smith.
“Since the closure of the local Jaguar Main Dealer the company has been inundated with new customers.
“The Open Day will enable customers to see how the company has evolved over the last 18 months and allow potential new customers the opportunity to visit the company and view the facilities we have to offer.”
August proved to be one of the company’s most successful months, attracting more than 50 new customers.
Following one particular advert the company received an unprecedented 19 new bookings in just one day.
To cope with the additional workload the company recently appointed a number of new staff members.
Continuing with the ethos for supporting the local community, the first new team member was recruited from Eastbourne’s Sussex Downs College.
Two possible candidates were selected by the college to complete an intensive two-week trial at the company’s modern workshop. Eventually Callum, a third year student was appointed as the team’s new apprentice.
The second of the new team members, James, approached the company following a period of 20 years working at the Caffyns Jaguar workshop in Eastbourne.
James, a Jaguar trained master technician, now oversees all staff training and daily management of the company’s modern workshop.
When asked about the reasons behind the move from Caffyns to JAGtechnic, James said, “Although the company is relatively new to the area, its reputation for customer service and value for money was outstanding.
“I was fully aware of the number of customers leaving the main dealer to join JAGtechnic’s customer base.
“I popped in one day to see Paul and was pleasantly surprised at the amount of thought and effort that was made in setting up the company. Their workshop offered Jaguar drivers with a credible alternative to the dealer workshop, but at a great value.”
The company’s ‘Classic & Heritage Department’, responsible for the maintenance, restoration and engineering of all Jaguar’s produced up to the late 70s will soon be joined by another new member of staff in the coming months.
The department has been responsible for a number of valuable vehicles including the late Mike Hawthorns 1956 D-Type reportedly valued at £7m and a handful of Aston Martins.
So if you are an existing customer or a potential future customer, why not take the time to pop down and meet the team, view the excellent workshop and customer facilities and enjoy a cup of tea. A selection of beautiful Jaguar’s and Aston Martins will also be on display.
The event takes place between 10.30 and 2.30 at Unit 7, Harvington Business Park, Eastbourne. Visitors are advised to arrive via Marshall Road between Dunelm Mill and Halfords off Lottbridge Drove.