The head of a Hailsham based charity is warning people to be alert after discovering an overseas telephone scam.
Computers For Charities chief Simon Rooksby says people are impersonating agents for the Microsoft Windows Programme and seeking to dupe people into allowing access to their computers.
People can call us for peace of mind but remember, it’s not rude to put down the phone on callers like this – it’s the safest thing to do.Simon Rooksby
He says this will provide scammers with an opportunity for access of victim’s personal data and potential damage to their equipment while also seeking financial gain.
Mr Rooksby said, “Once they have access to any Windows based machine they can control and adjust the computer or tablet making it unworkable.
“This scam has done the rounds before but here at the charity we have had two calls in two days so this sets the alarm bells ringing.
“We have spoke to Microsoft, which has assured us that they never cold call or sell products via telephone.”
Computers for Charities says it is particularly concerned for the vulnerable out there, the people who might be struggling with their PC literacy and who are not so e-aware as this scam could bring a real risk of financial abuse or breach of personal confidentiality.
Mr Rooksby said, “People can call us for peace of mind but remember, it’s not rude to put down the phone on callers like this – it’s the safest thing to do.
“If the scammers call back persistently then contact the police, as they have a specific department that deals with online fraud ”
“We at Computers for Charities are desperate to get the warning out.
“Do not give anyone access codes to your computer equipment as financial or personal details are easy pickings once they have remote access to your system.”
CfC started in 1992 and has handled in excess of 250,000 computer systems, benefitting numerous projects and organisations across the UK and 106 countries worldwide. It refurbishes donated computer equipment and also conceives and operates home grown programmes to aid the disadvantaged with African schools on line, and an educational programme providing computer access and curriculum development to more than 100,000 children.