Trading Standards Information and Advice: Council tax ‘money back’ offer is a scam says County

Council tax payers in East Sussex are being warned about a scam involving bogus telephone callers offering residents the chance to get money back off their bills.

Several people in East Sussex have already complained to the County Council’s Trading Standards team about the scam.

The scam starts with someone calling and claiming to be from a government department. The caller says it is their job to contact people who regularly pay council tax as some residents are entitled to money back. The caller then asks for money or personal and bank/building society account details in order to process the money back payment.

Councillor Bob Tidy, Lead Member for Community Services said: “With Council tax bills being sent out this month, our concern is that more people will get these types of calls and some, including older residents and vulnerable people in our communities, may fall for this scam.

“Of course no such council tax money back discounts are paid and the only thing that the fraudster is interested in is getting hold of your personal financial information.

“If you receive a telephone call or email from someone who says they work for the Government, or local council or a company that you are not sure about then our advice is not to divulge any of your personal information. Hang up the phone or delete the email.”

For more information about the work of East Sussex County Council’s Trading Standards team visit: