Following Mike Grant’s article on August 27, ‘Bin Collections’, I totally agree with his views on missed bin collections.
I have had continuing problems with missed collections from the council for almost two years now.
Being disabled I should receive the council’s ‘assisted collection’ but almost every week over this period they have missed picking up either the normal waste or garden waste or green box (now green bin), and when I point out that Kier or before them, Sita, had missed a collection the council’s apology has meant nothing.
I have never been compensated for such missed collections.
Surely as with other companies, when a service has not been delivered in accordance with the contract a penalty, normally financial, would apply.
So come on council bosses get yourselves together and deliver a service we can all be proud of.
ROBERT F. COOPER.