Women giving birth in Eastbourne and surrounding towns have given local maternity antenatal services a satisfaction score of 90.6 per cent.
The figures relate to the period of October and December last year after patients using East Sussex Healthcare NHS Trust’s services filled in the Friends and Family Test.
Women were asked about their experience during labour and birth and gave an overall satisfaction score of 84.9 per cent.
Lindsey Stevens, head of midwifery, said, “Maternity staff work hard to provide excellent services for women across East Sussex.
“The Friends and Family Test provides an additional opportunity to capture feedback relating to maternity services.
“It builds on our culture of responsiveness to women’s experiences of care in real time, encouraging swift interventions when required, as well as providing positive feedback for staff when things go well which is vital for morale.”
The NHS Friends and Family Test is based on one simple question where patients are asked if they would recommend the same service to a friend or family member. The test is already an integral part of A&E and acute inpatient units, providing patients with a platform to give their views.
Temporary changes to maternity services last year saw the DGH become a midwifery led maternity unit. Since then six options on how the service will be delivered in the long term have been published by the three local East Sussex Clinical Commissioning Groups and are currently being consulted on. They do not include consultant-led maternity at both the DGH and the Conquest Hospital.