The Redoubt Fortress has become the second Eastbourne attraction to be honoured with Trip Advisor’s Certificate of Excellence in 2014.
The award, which was also given to the town’s Bandstand earlier this year, recognises top-performing establishments that consistently achieve positive reviews on the travel site.
The accolade, which honours hospitality excellence, is extended to companies across the world and represents the upper echelon of businesses listed on the TripAdvisor site.
Eastbourne Borough Council Cabinet Member for Tourism and Leisure, Cllr Carolyn Heaps, said, “We are delighted that two of Eastbourne’s main visitor attractions are highly regarded by our visitors.
“This is a great testament to the Redoubt Fortress in an important year marking the Centenary of the start of World War One and bringing history to life to generations of visitors and residents alike.
“There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
The Redoubt, which opened for the season in April and is open daily until November 16, is home to thousands of fascinating artefacts dating back over 300 years, including a special Eastbourne Ancestors exhibition that is currently ongoing. The Redoubt has also been commemorating the Centenary of the First World War with lectures and exhibitions, including poetry from famous war poet Edmund Blunden.
When selecting Certificate of Excellence winners, TripAdvisor ensures that a business has maintained an overall rating of at least four out of five and also takes into account how recent the reviews are and its popularity ranking on the site.
Marc Charron, president of TripAdvisor for business said, “TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence. The Certificate of Excellence award gives top-performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”
For details about the Redoubt Fortress and its events and exhibitions, go to www.eastbournemuseums.co.uk.