DCSIMG

Investigation into bed shop gets underway

Eastbourne Discount Bed Centre 24 Terminus Road (L) and Eastbourne Bed Centre 12-14 Terminus Road (R). March 25th 2015 E12074Q SUS-140325-120043001

Eastbourne Discount Bed Centre 24 Terminus Road (L) and Eastbourne Bed Centre 12-14 Terminus Road (R). March 25th 2015 E12074Q SUS-140325-120043001

Trading Standards officers have begun an investigation into the sudden closure of a town centre bed shop which has left customers out of pocket.

Almost 40 customers have contacted them since Eastbourne Discount Beds at 24 Terminus Road, which is not linked to any other bed shops in the town, ceased trading and closed its doors last month.

Angry and upset customers say they paid cash to shop manager Chris Moffett and company director Ryan Webber for beds that were never delivered.

Among those who are out of pocket are elderly people and those who had ordered special beds for back problems.

Peggy Rexford, of Carew Road, paid £399 for a double bed that failed to turn up and has had to buy another one, and Caroline Streatfield, of St Leonard’s Road paid cash for bunk beds in July last year for her children but they never arrived.

Shelbie Giles paid £350 for a special bed for her bad back which also did not arrive.

Last week manager Chris Moffett, who lives in Badlesmere Road, said he was sorry customers had been left out of pocket and without beds but the company had run out of money.

Director Ryan Webber, who lives in Ashford Road, has refused to comment.

A spokesperson for Trading Standards at East Sussex County Council said, “We are aware of concerns about this business and have received 38 reports on this from customers.

“We are looking into the case to establish whether any criminal offence has been committed under consumer protection legislation and if that is the case we will consider proportionate action.

“We will keep everyone who’s contacted us about this informed and if there are any other customers with concerns, in the first instance we’d urge them to contact the Citizens Advice Consumer Service on 08454 040506.”

The company behind Eastbourne Discount Beds is Eastbourne Beds and Furniture Limited.

 

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