My recent experience of reporting potholes is the opposite of “tezzyt” and “Veracity” on your website.
I reported a deep pothole to ESSC 2pm., Details taken by very efficient lady; area fenced off by next morning.
Two friendly workmen on site next day and repair completed in two days followed by tarmac resurfacing after a few days. Brilliant service.
A P CARTER, Silverdale Road.