‘Outstanding’ CQC report for Eastbourne home

Ranworth House SUS-160407-144004001

Ranworth House SUS-160407-144004001

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A home providing care for people with learning disabilities has been rated outstanding by CQC inspectors in its 10th anniversary year.

Ranworth House, in Prideaux Road, Eastbourne, was praised for its ‘excellent care and support’ in the report released on July 2.

As well as the overall outstanding rating, it was rated outstanding in the effective, caring and responsive inspection areas following an unannounced visit earlier this year.

It was rated good in the safe and well-led areas.

Reacting to the report, home manager Jennifer Carey said: “We are thrilled, we are over the moon.

“We have got a fantastic staff team who all work really hard.

“All of the staff here prioritise our clients, they come first, it is their home and we are here for them.

“We are thrilled it has come over in the inspection report.”

Ranworth House, run by Broadham Care, provides care and support for up to nine people with learning disabilities or other complex needs.

Praising the way residents were treated at the home, the report said: “They were supported to live safe, fulfilled and meaningful lives in the way they wanted to.”

The report continued: “Staff were extremely caring and always ensured they treated people with dignity and respect.

“They had an excellent understanding of the care and support needs of every person living in the home.

“People had developed very positive relationships with staff and there was a friendly and relaxed atmosphere in the home.

“People were well supported to do the things that were important to them, such as going to college, playing football or voting.”

The report also highlighted how medication was ‘exceptionally well managed’ and how low staff turnover was important to residents’ relatives.

For Jennifer, the report was the perfect way to mark the home’s 10-year anniversary.

“This is 10 years of hard work so to get an outstanding now is wonderful,” she said.

“We have fantastic clients as well I have to say.”

Broadham Care runs eight residential care homes in the south east with Ranworth House being the first one opened.

Managing director Mike Plant said all its homes were run to the same high standard and a compliance director regularly carries out inspections to ensure residents receive the best possible care.

To read the full report visit the CQC website.

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