Get on board for Hailsham bus surgery

BUS Users UK will be holding a special bus surgery in Hailsham in two weeks time, entitled “Your Bus Matters.”

The surgery, which is an opportunity for bus users and other members of the general public to talk face to face with staff from the bus operators and East Sussex County Council’s Passenger Transport department, will take place at the Tesco car park in North Street between 10am and 4pm on Wednesday October 17.

Bus Users UK staff with responsibility for local transport issues will be on hand to

listen to customers’ experiences. Representatives from Stagecoach Bus,

Cuckmere Community Bus and Compass Buses will also be present to answer questions. Publicity leaflets and timetables will also be available.

Also in attendance will be members of Bus Users UK, the East Sussex Bus Users’ Group, Wealden District Council and Hailsham Town Council.

The surgery is one of a rolling programme of surgeries that have been held over the past nine years across the UK. One of its principal aims is to provide bus users with an opportunity to discuss their concerns and to know that their views will be taken seriously. Town and district councillor Barry Marlowe, who is also a lead member of the Hailsham Bus Alliance, says the event is a chance for members of the public to talk directly to bus managers and Council staff who are responsible for funding some of the bus services in this area, to raise their concerns or seek information about what’s planned for bus routes in Hailsham in the future.

Councillor Marlowe said, “It is important that local bus users in Hailsham get to meet the people responsible for providing some of the local bus services. Public transport is a vital service as we all know, and this type of event is an ideal opportunity for people to have their say. Hopefully it will also be the start of long-term grass roots consultation with the aim of improving bus services across the entire Wealden district during the next few years.

“Quite often, it is hard for bus users to understand the actions of commercial bus operators, and likewise it is difficult for bus operators to fully appreciate the needs of its passengers. This surgery will help people know who they should be contacting to get information about their journeys and when things go wrong.”

This event is supported by the Wealden Bus Alliance. For more information see