Trading Standards Information and Advice: Digital switchover

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The date for the digital switchover in East Sussex has been announced and the timetable for the switch off of analogue TV channels has been determined. The transmitter for East Sussex will be switched of in two stages, the first on the 30 May 2012 and the second stage on the 13 June 2012.

After the switchover Freeview signals will be boosted enabling thousands of homes to receive the digital service for the first time. At stage one, analogue BBC Two will be switched off and the first group of Freeview digital channels will become available from relay transmitters for the first time. At stage two the remaining analogue channels will be permanently switched off and replaced with additional digital TV, radio and text services.

The Switchover Help Scheme will offer equipment and practical support to older and disabled viewers. It will write to eligible viewers in the run-up to switchover. Call 0800 40 85 900 or visit helpscheme.co.uk for more details

East Sussex County Council Trading Standards department are concerned that during and leading up to the switchover residents may be given misleading advice about their aerials and television reception equipment.

East Sussex County Council Trading Standards department would urge residents that feel that may have been given misleading advice to contact Consumer Direct on 08454 04 05 06 or via www.consumerdirect.gov.uk.

If you do require help with digital set up East Sussex County Council Trading Standards department are able to supply the details of aerial installers that are approved members of their Buy With Confidence scheme.

For a list of approved Buy With Confidence member please visit: www.eastsussex.gov.uk/buywithconfidence. You can also find out more about the Digital Switchover by visiting Digital UK’s website: www.digitaluk.co.uk